Food Safety Policy
MASH Kitchens follows strict food safety standards in accordance with UK food hygiene regulations.
The kitchen is registered with Enfield Council and maintains a Food Hygiene Rating of 5.
Food preparation follows safe storage, preparation and cooking practices.
Allergen Policy
Allergen management is taken seriously.
Customers must inform MASH Kitchens of all allergies when placing an order.
The kitchen handles the following allergens:
Celery
Gluten-containing cereals
Lupin
Milk
Mustard
Peanuts
Sesame
Soybeans
Sulphites
Tree nuts
Food is prepared with strict procedures to minimise cross-contamination where possible.
Hygiene Standards
All food is prepared in a hygienic kitchen environment using safe food handling procedures.
High standards of:
cleaning
storage
preparation
temperature control
are maintained at all times.
Sustainability Policy
MASH Kitchens aims to operate in an environmentally responsible way.
Where possible we prioritise:
eco-friendly packaging
reduced waste
responsible sourcing of ingredients
Dietary Options
MASH Kitchens proudly offers a range of dietary options including:
Vegetarian
Vegan
Jain
Menus aim to preserve authentic flavours and traditional preparation methods.
Delivery Policy
Delivery is available within 10 miles of N9 0DL.
Delivery fees apply based on distance.
Parking access must be available for delivery.
Delivery times will be agreed in advance with customers.
Complaint Resolution Policy
If a customer is dissatisfied with any aspect of the service, they should contact MASH Kitchens within 24 hours of delivery or collection.
Complaints should be submitted via:
All complaints will be reviewed and responded to as promptly as possible.
Privacy & Data Policy
Customer data is collected only for the purposes of:
processing enquiries
confirming bookings
delivering services
Personal information will never be sold or shared with third parties except where required for business operations or legal obligations.
Policies
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