Food Safety Policy

MASH Kitchens follows strict food safety standards in accordance with UK food hygiene regulations.

The kitchen is registered with Enfield Council and maintains a Food Hygiene Rating of 5.

Food preparation follows safe storage, preparation and cooking practices.

Allergen Policy

Allergen management is taken seriously.

Customers must inform MASH Kitchens of all allergies when placing an order.

The kitchen handles the following allergens:

  • Celery

  • Gluten-containing cereals

  • Lupin

  • Milk

  • Mustard

  • Peanuts

  • Sesame

  • Soybeans

  • Sulphites

  • Tree nuts

Food is prepared with strict procedures to minimise cross-contamination where possible.

Hygiene Standards

All food is prepared in a hygienic kitchen environment using safe food handling procedures.

High standards of:

  • cleaning

  • storage

  • preparation

  • temperature control

are maintained at all times.

Sustainability Policy

MASH Kitchens aims to operate in an environmentally responsible way.

Where possible we prioritise:

  • eco-friendly packaging

  • reduced waste

  • responsible sourcing of ingredients

Dietary Options

MASH Kitchens proudly offers a range of dietary options including:

  • Vegetarian

  • Vegan

  • Jain

Menus aim to preserve authentic flavours and traditional preparation methods.

Delivery Policy

Delivery is available within 10 miles of N9 0DL.

Delivery fees apply based on distance.

Parking access must be available for delivery.

Delivery times will be agreed in advance with customers.

Complaint Resolution Policy

If a customer is dissatisfied with any aspect of the service, they should contact MASH Kitchens within 24 hours of delivery or collection.

Complaints should be submitted via:

Nikki.MASHKitchens@gmail.com

All complaints will be reviewed and responded to as promptly as possible.

Privacy & Data Policy

Customer data is collected only for the purposes of:

  • processing enquiries

  • confirming bookings

  • delivering services

Personal information will never be sold or shared with third parties except where required for business operations or legal obligations.

Policies